SERVPRO's Reconstruction Services Team Offers Solutions to Cape Codders

12/30/2015 (Permalink)

SERVPRO's Building Services Team builds a better ceiling for this Pocasset, MA Homeowner.

We are all familiar with that saying when life hands you lemons make lemonades and when our reconstrution services team moves in to do reconstruction after a damage, it is not unusual for homeowners or business owners to seize the opportunity to make some other improvements.

Reconstruction services allows us to help find solutions

Not long ago, our team was working on an emergency services and reconstruction project that involved a water damage from a broken pipe. The homeowner was a hair stylist who worked out of her home. She had this business set up in her home for years but there was a glitch—without fail customers always came to her front door rather than the side door, closest to the business.

It was an inconvenience to have customers walking through her kitchen to get to her studio, but without a solution to the problem, it was one of those things that she learned to put up with over the years.

While my crew was there, the project manager on our reconstruction services team happened to notice how often she had to redirect people to the other door or have them detour around the kitchen to get to the studio. He couldn’t help but offer up another alternative. He suggested to her that she build a second wall between the kitchen and the side door to create a path and offer privacy between her home and her business.

Our building services team found a simple solution to a problem that had plagued our customer for years. So while my team was there—making repairs and reconstructing the kitchen after the water damage had been resolved, our customer decided to hire us to do a little extra work for her.

It proved to be both a time and cost effective move. Since we were already there on the scene with our tools and equipment, building the wall took very little time, thus costing her less money.

It was one of those ideal situations where we were called in to clean up a water damage and complete the reconstruction services to make it like it never even happened and as a bonus we were able to to resolve an issue that had been a nuisance for far too many years.