We appreciate SERVPRO so-efficiently handling our service this week.

I bought a house that sat empty for 5 years, and the insulation in the crawl space was in bad shape to say the least. There had been some unwanted "guests". The crew from SERVPRO spent 4 days removing contaminated insulation and then thoroughly cleaned and sanitized the area. They were so nice and pleasant in spite of this very dirty job in a very small place, and they really made this a stressfree experience. I highly recommend SERVPRO of Cape Cod and The Islands!

We recently used SERVPRO of Upper Cape Cod and The Islands for commercial HVAC duct cleaning. The process was turn key from job proposal to job completion. The quote was competitive, communication was clear and the job execution was flawless. Thank you to Beth, Bill, Will, Kristy and team for taking care of us. We would proudly recommend SERVPRO of Upper Cape Cod and The Islands for the services that they offer.

Over the holidays, we lost a good part of our home to a water pipe within the walls…almost invisible before it was too late. The Serve Pro professionals, Cape and Islands, were on site immediately. They knew their business and clearly applied personal mindfulness to the entire catastrophe. My heartfelt thanks to Tommy M. and the crew.

My recent experience with SERVPRO was outstanding!
We reached out to have our basement clear of clutter and cleaned.
Tommy M. and Ed S. arrived at my home as scheduled. A friendly crew they were - great communication every step of the way. Their attention to detail went beyond my expectations (not easy to do).
They exceeded my expectations, and I would not hesitate to have them come back to my home.
Happy customer!

SERVPRO was professional, courteous and continuously provided updates during the scope of work done at my house. It is clear that they truly care about the customer and coordinated effortlessly to get the job done. I am very happy with the work done to get the house looking beautiful again!

Recently, we had our chimney capped at our Cape Cod summer home to prevent the intrusion of wildlife during the winter months. Unfortunately, the company that performed the work neglected to inspect the two flues to see if there were already animals living inside the chimney. Shortly thereafter, our alarm company reported the motion detectors were signaling something moving throughout the house. After two alerts, I went to the house to see what was setting off the alarms. When I got there I couldn't believe the scene before me. Two raccoons had been trapped in the house (because their chimney entry point had been capped), and had torn apart the kitchen, living room, bathrooms, and soiled the carpets, walls, and windows with blood, urine, and excrement. It was a complete disaster. After the animals were removed, SERVPRO came in and cleaned, disinfected and sanitized the entire house, but more importantly, cleaned the carpets so well they did not have to be replaced. The price was fair, and the crew was on time, professional and highly efficient. After two days, it really was like it never even happened.

I'd never had to use a remediation company until this past year when I had three different water damage incidents. From faulty pipes to broken water mains, SERVPRO's team has responded promptly to all of my disasters. At this point, I feel like I know every employee and can see that this family -owned business has high standards for customer service. All the jobs were done quickly and with attention to detail. Beth has personally helped me several times and all her service personnel, including Nate, Andrew, Kevin, Colette, Meredith, Thomas and Philip were pleasant and competent in all their visits to my home. They also quickly coordinated the jobs with my insurance agent and were accurate in their estimates so there was never any dispute as to the cost of remediation or reconstruction.
I highly endorse using SERVPRO of Upper Cape Cod and The Islands when you need emergency remediation at your home.
They will leave it looking better than before the flooding.

SERVPRO did a wonderful job in cleaning our vents and removing odors and the cause of the odor in our home. They were professional and completed the job with excellent knowledge and understanding. The men who came out to our home were thoughtful in their approach to dealing with us as a customer and even had a sense of humor. Well done.

I had a very quick call back and outstanding service on the phone and during the time the job was done. I would recommend SERVPRO the Upper Cape and Islands to anyone.
They were professional, polite and thorough.

From the administrative folks to the crew who came to my home the SERVPRO team was top notch! The office folks were responsive and professional. The crew at my home worked fast and hard to help save many personal items we had just stored in the basement. Anyone who's ever had a water heater flood knows how upsetting it can be. SERVPRO should be on your "must call" list if you ever experience what we did.

Wow!! I highly recommend SERVPRO of Upper Cape Cod and The Islands. We called them early in the morning after discovering an overnight irrigation leak that drained into the basement and they immediately sent out Tommy. He was professional, friendly, and very helpful. Tommy went above and beyond to make sure the basement was completely (and I mean completely) dried out and mold wouldn't develop in our finished basement. It was like the flooding never happened. Thanks Tommy and SERVPRO!!

I cannot say how impressed we were with Patrick and Anthony last Friday. 

They were polite, careful, explained everything very well, and did an outstanding job.  They both represented your company at a very high level.

We could not have asked for anything more than they did.

You are perfect so you don't need to change a thing.  I am so pleased with your service. My sister recommended you because you do a super job at one of her client's houses.

The team was so courteous, knowledgeable and overall outstanding. Love these guys! 

Colette, Matt and Jacob were all wonderful.  Outstanding customer service.  They responded quickly, were professional and had great follow up.  Strongly recommend that if you have a water clean up problem or other need for SERVPRO - they are the company to use.

My basement flooded early Tuesday morning and Patrick from SERVPRO came out right away. He did a great job with the clean up and kindly explained the process thoroughly. I couldn’t believe how much work he and Chris got accomplished. They were always on time and Patrick really made this difficult situation easier. The office staff are very helpful, accommodating and followed through with the coordination promptly. So far I’m very pleased with the work your company is doing and I just wanted to say thank you.

As discussed with the project manager, our doctors were very pleased with the work Patrick was doing and how quiet & efficient he was.  We were able to run our clinic while the work was being done.  NO Lost Revenue. 

I was very impressed with the workmanship and professionalism of your team.  They made me feel confident that my vents are now in tip top shape.  I will be sure to use your service again the next time the air vents need cleaning, and I will recommend you to whoever needs this type of service. Great job. Thank you

The entire team from front office to on-site personnel were extremely helpful, prompt and communicated everything that was being done.  My thanks to everyone who helped out on this job.

Pat Barrett is exceptional. He kept us in the loop throughout the process. He made a difficult situation manageable. He was always professional, polite, kind, and helpful. We are grateful to him for his support and guidance.

Excellent service. I would absolutely use SERVPRO again and recommend them to my friends and family.

I received a very positive email from one of the staff involved in the furniture move.  Great job!!

Nice people and nice job well done.

Wonderful work. 

Great job all around.  Personable, skilled, and responsible team members. 

Office staff pleasant and very accommodating Matt's initial visit excellent.

Positive and wonderful experience with everyone.    

My seller and I, as the real estate agent, had an exceptional experience with their professionalism and knowledge. We especially appreciated the manner they handled going in and out of the basement not to disturb the new loam and seed in back yard. Thank you.

We started construction on a new bathroom and the contractor advised us there was a lot a black mold hidden from view. Our contractor recommended SERVPRO and a couple of others, and I called SERVPRO first. I should note that I live on Nantucket and it can be very difficult to get any work done, especially if you are dealing with people off Island. Christy in their office was knowledgeable and helpful. She got things scheduled very efficiently.

Will arrived to inspect and was on time. I found out that this SERVPRO office was a family business and it was clear to me that Will took pride in that. Unfortunately for us, we had a major mold problem that extended to several rooms. He walked me through what they would do, which included cleaning and installing a vapor barrier in our crawlspace.

The crew who came to do the work was very professional, very thorough and cleaned up after themselves. The work took several days to complete. We also got advice about how to avoid this problem in the future (use of dehumidifiers, which areas to do a more thorough cleaning and using anti-mold paint).

Several weeks later our contractor removed more wallboard and to my horror, there was Black mold everywhere. I called SERVPRO right away and Will came over to do another inspection and estimate (no charge for this). Once again right on time and he told us that we didn't need their services. The plywood with the mold was going to be removed by our contractor. He said that is all we would need. He confirmed our contractor's opinion that this was not an active site and pointed out places where the new construction would have to be adapted. Our contractor was in complete agreement.

I cannot recommend SERVPRO more highly as people who do excellent work when you need it and tell you when you don't need it.

They made a bad situation good. I'm pleased with the work that they performed.

After a fire in a home on the Cape, SERVPRO's restoration team's transformation of the damaged rooms was amazing. The rooms looked brand new!

We could not have asked for quicker or more professional service.  I would not hesitate to call on SERVPRO of Upper Cape Cod and the Islands with any type of cleanup or restoration services.

SERVPRO showed up 3 hours after I reported the flood, thank you!  The team was very professional.  

Colette was fantastic. She helped me to find a plumber & was extremely helpful.

Great company and workers. 

Colette and Kristy made my very stressful home disaster immensely easier. They were patient, courteous, kind and understanding. Their expertise and professionalism, paired with compassion was very reassuring and made for a quick and thorough response and resolution. The whole cleanup crew were also great!

We hired SERVPRO to do mold remediation in our basement and to do the finish work. They were so responsive and easy to work with. Professional office staff as well as the guys who did the work. Clean, left no mess and did an absolutely beautiful job! Highly recommend these guys! Special shout out to Colette! 

I came home from vacation to water damage caused by my washing machine. I called SERVPRO and they had a crew at my house within a few hours. They took care of everything! 
I would highly recommend using their services. Everyone I dealt with was professional knowledgeable and competent.

This was our third experience with SERVPRO. Once again the service was prompt and professional. I would highly recommend SERVPRO to anyone in need of a cleanup service.

Two fantastic organizations. Both management teams were extremely competent, knowledgeable, professional and courteous at all times. Our loss came during the three nor’easters and never once was I unable to get a return call from management. Both teams stepped in when the adjuster and insurance company only wanted to cover 2/3 of the loss, thru their efforts 100% was covered. One of SERVPRO subcontractors made a mistake and SERVPRO made sure it did not affect the outcome and it had no effect on the customer. Your staffs are terrific, I’ll never forget in the beginning with SERVPRO one of the staff came to me and said “We are SERVPRO Cape Cod and you have nothing to worry about”. He was right and I thought what a great company to have staff that proud of their company. ADS was absolutely amazing the competence and craftsmanship are second to none the job they did we could not have been more satisfied with. I was in the building business, Dan came by at the end of the job and asked me to provide a punch list I said that it was unnecessary due to Dave Elias was there and there is no punch list. He is a real craftsman with great customer skills. Your companies are the gold standard and we couldn’t be more proud or happy with the jobs your two companies provided it was an absolute pleasure working with management and staff, thank you.

In writing this I could not remember all the names of everybody that touched this job, but there wasn’t anybody that didn’t display the highest in professionalism and competence, they all should be commended.

Prompt, efficient service for a reasonable price.

The SERVPRO crew that was at my property were AWESOME.  They did a great job, not only removing my insulation from the cellar as we had contracted,  but their clean up left the rest of the cellar looking better than when they found it.  They were professional and yet personable. I can't say enough good about the job they did!  Money well spent!

Thank you, it is so appreciated that a team member came back and so quickly. I have to say that you and your team have really been so wonderful! 

SERVPRO was absolutely amazing! Kristy was extremely helpful in calming me down in a very stressful situation. This professionalism continued throughout the entire experience. I would highly recommend SERVPRO to anyone going through any kind of trauma related to water damage.

Great team work. 

Thank you - all of you for responding so quickly to my daughter's call.  You did a great job of cleaning up the damage to my cellar.  

I was pleased with the prompt response in regard to our clean-up.

I would especially like to thank Colette and Jacob.  They were the first ones that had to deal with me during this situation.  They are professional, personable and considerate.  The entire team did a great job.   

Great crew & office staff.  Thank you for your courteous & timely response. 

Great job by everyone especially Jorge, he was awesome!

We were satisfied with the services we were provided and would use SERVPRO again. 

The two gentleman who worked at our house were so very nice and very professional.

SERVPRO provided immediate response and handled everything in a professional manner.  I happy with the services and the crew that arrived to my property.  

The response was immediate and the services person was on my property in less then 2 hrs!  I was impressed from day one.  SERVPRO was prompt, professional and kept the communication flowing at all times.  I would recommend the company.  The crew was very efficient and professional!  Thank you for your service and for taking good care of my property. 

I would use SERVPRO of Upper Cape Cod & the Islands for future services.  Everything was clearly explained, they did an excellent job. 

On the spot - polite - hard working, great in all aspects of the job.  Answered all my questions - great staff and super management.  Girls at office were great!!!  Highly recommend SERVPRO of Upper Cape Cod & the Islands. 

Timely and very efficient.  Extremely pleased with the crew and services SERVPRO provided.  

The office staff and crew was courteous, polite and helpful through the work.  I am satisfied with the services and would recommend SERVPRO to my family and friends. 

The foreman of our job was very nice and helpful keeping us informed of the progress and of any changes that occurred. 

They did a beautiful job at our property - spotless! 

Great customer service!  Very satisfied with the services provided by SERVPRO of Upper Cape Cod and The Islands. 

Mike and Chris are the best!  Would have them back again.  Left my home VERY CLEAN, thank you!  

Completely satisfied with all aspects of SERVPRO from initial contact to job completion.  I would recommend SERVPRO to my friends, family & colleagues. 

The initial cleanup/fans to dry the rugs/removal of the carpet, removal of the damaged sheet rock was fine - in other words, the emergency cleanup.  WILL RUSSELL was great.  He met me there IMMEDIATELY and explained the whole procedure, and explained they may not be able to start any new construction right away because they were swamped with work.

Colette Mulvihill was also EXCELLENT at the main office and responded promptly with any correspondence. 

I am satisfied with the services provided by SERVPRO.  Great people!  Colette, Kristy & Will were very accommodating. 

The team showed up on time as scheduled.  Completed the exact scope of services for the price quoted.  The house was left clean and free of debris.  I am very pleased with the results.  Thank you. 

The SERVPRO team was great!  They were courteous, polite and helpful through the job.  I would recommend them to my friends, family & colleagues. 

I want to thank you and the other people who were so good about helping me.  

It was a great comfort to me to know your company is available for this type of emergency, because we never know when the next one will arrive.  And it's nice to know your company does lots of other things besides damage work. 

I will certainly recommend SERVPRO should anyone ask me.  

I don't have any suggestions, the job was very straightforward and executed professionally. 

When my office flooded the afternoon of Thursday, January 4th - day of the nor'easter and astronomical high tide - the 1st phone call I made was to SERVPRO. What a relief to know they would be coming out same afternoon to get the process started. Within hours the drying process began and over the weekend the demolition of carpets and walls was complete. It was so important to get everything out to prevent mold and mildew. On Monday they came in ready to talk about putting everything back together again. The staff was easy to work with and all very professional. Thank you to SERVPRO for making helping to make this as painless as possible given the circumstances. Kudos to Beth, Billy, Dan and team!

Please call SERVPRO of Upper Cape Cod and The Islands for your needs. Excellent from beginning to end. From Proj Mgr meeting with me, providing estimate of project, scheduled. SERVPRO showed up on time, and came back another Five days to complete the job, which they originally estimated 2 days. AND, NO EXTRA COST!! Very respectful to customers and treat customer property with care. SERVPRO is one of the best experiences I have had in a long time. Don't bother calling the others, just call SERVPRO of Upper Cape Cod. 

Beth & Bill have helped out the Nantucket Boys & Girls Club on many occasions and are always willing to support the island. We really appreciate their generosity and wonderful service.

SERVPRO did an amazing job for us! Our dogs got up onto our favorite couch and rugs....all dirty after all the rainy, muddy weather. SERVPRO came on time, cleaned everything up beautifully and charged us a very fair price. I would highly recommend them!

Very thorough & hard workers. 

Very satisfied. Can’t think of improvements that could have been made.  Exceptional job. 

Would never use any other company.  SERVPRO is exceptional! 

Will, the Project Manager visited job site.  Impressed with team they were very professional. 

We were really impressed at how quickly SERVPRO addressed our remediation needs, the attention to details and professionalism demonstrated by the crew in the restoration, and the regards shown to our family in terms of the project's impact.  We appreciated everyone's courtesy, communication, and skills. 

SERVPRO was polite, kind and thoughtful when providing the services.  They really did a good job. 

Overall, I was satisfied with the services provided by the franchise. 

I was totally pleased with the work done by the SERVPRO staff that came to my house.  They were polite, courteous, and hard working.  I couldn't have been any more pleased.  Thank you so much.

Many thanks to Bill. Completely satisfied, will gladly give recommendation. 

I wanted to let you know what a fantastic job Jorge Ribeiro and Ethan Showers did yesterday. The basement looks like a brand new basement. They took extra care when handling or moving my personal items. They were extremely polite and considerate in every way.
When you have men come into your home to do work, there's always a bit of apprehension about having strangers in your personal space. Well, they alleviated any concerns I had by being especially professional and kind. Their motivation and positive energy went above and beyond my expectations.
The basement looks amazing- they were on time and did a superb job. I am so pleased with their work and am happy I called SERVPRO! I will recommend to anyone who needs this kind of work.

Rapid Response

I am impressed with the scope of work accomplished by your tech, Andrew, in such a brief amount of time.  He is a whirlwind and hard worker.

  Thanks again for the rapid response to the disgusting mess; it took an expert to make it habitable and safe.

I was impressed with the on-site personnel that performed services.......All your staff was awesome to work with. If it was my decision, I would hire you for all our restoration projects! Thank you!

The franchise of Upper Cape Cod was professional, friendly and responsive! Thank you!

They provided excellent service and I would recommend them. Thank you very much for having a wonderful service and staff on Nantucket that takes away worry and frustration. SERVPRO was very professional, prompt and polite. It's like the water damage never happened....I can see why that is your company's tag line! 

Excellent company and great service. They had our water damage under control and dried out before we even got to the house! The office staff was extreme pleasant and helpful. A pleasure to work with Beth and Bill Russell's SERVPRO. 

Excellent! SERVPRO worked hard to meet our deadline. Exceeded our expectations. Quality work/immediate responsive to our needs. Couldn’t have been nicer.

Team was excellent, knowledgeable & very professional. I felt very confident throughout the process that I was getting the best available service. Thank you so much!

Just keep doing everything the way you are now.  I know it’s not easy to provide consistently superior service as you do.  Perhaps knowing how much your customers appreciate your team's efforts will give you and them the impetus to keep such wonderful service. 

This was our THIRD time using SERVPRO for basement water issues.  Each time they performed in an exemplary fashion that you just don't see much of anymore.  Clearly the people are well trained and motivated to do great work.  We are most appreciative!  Bob and Marsha Egan

I was so happy with the cleaning, the professionalism and kindness from the whole staff and team!

Thank you,

Kendra

Everyone was professional, friendly, hardworking and helpful. Fantastic Job! I am extremely pleased with SERVPRO-It made the cleanup process great!

Extremely hard working, organized and easy to work with. Great Job! Thank you.

Thank you so very much for all you have done for us! Between redoing our water-damaged basement, and coming to our rescue with the washer and dryer, your kindness is so appreciated! Margaret is an absolute doll, and has been so helpful through the whole process! You have made such a difference in making such an upsetting day in November, such a joy in December! Merry Christmas, and many blessings in 2016!

SERVPRO was Fantastic! They were here and on the job before the competition returned my call!! All of your crew was delightful, hardworking and you should be proud to have them represent SERVPRO! Thank you to them all!

Everyone from SERVPRO was great! Very professional and helpful during my water damage on the 4th of July Weekend! Thanks Again!

They are quick to respond, very helpful and pleasant.

My performance rating is A+ ! Good Work! Well Done! The gentlemen on site were "Great"

First time I needed to use a service for damage to my home. Didn't know what to expect - was pleasantly surprised by the crew and their work ethic. Very considerate, took time to explain what they were doing. Very knowledgeable and professional. Took good care of my home. Ben was great! And his crew too! Well Trained! 5+ stars!

I am happy to recommend SERVPRO of Upper Cape Cod & Islands; they are not only true professionals but courteous, helpful and extremely knowledgeable about their profession. It is a pleasure to do business with an organization that takes pride in what they do and do it with such level of great integrity. As an Insurance agent it is important to me what my customers say about the companies they use and I have received nothing but wonderful compliments regarding their services!

Knowledgeable, fast and at a fair price! 

Linda was phenomenal as my first contact with SERVPRO of Upper Cape Cod & The Islands after we arrived home from vacation to find that we had an ice dam that had flooded out our basement and caused mold damage. When the crew arrived they were professional and friendly and explained the process every step of the way. I will recommend SERVPRO Of Upper Cape Cod & The Islands to all my friends and family for any of their emergency needs, you’re the best.

SERVPRO was very professional and reassuring at a time when our house fire had us so stressed out! SERVPRO has lived up to all the expectations and promises and Will and his crew have been outstanding with their communications and always responds to our requests and questions.

The final results exceeded my expectations.

They are excellent, prompt, efficient, neat and professional. Everyone from the estimator to the crew was professional. The work was completed timely and neatly. No mess! We greatly appreciated the experience.

Excellent-the cleaning process was explained in detail beforehand, the cleanup was swift and according to our caretaker, the cleanup was exceptionally good and free of lingering odor and to me, exceeded expectations!

LOVED working with SERVPRO and would definitely recommend!

Thanks for prompt help even during an extremely busy time.

MV Endless Summer was a vessel that experienced an engine fire. SERVPRO arrived on short notice and completed cleaned everything perfectly!

Great job done by great people!

Extremely professional, punctual and very imformative. SERVPRO representatives were excellent.

Did a great job and responded very quickly.

Everyone did their job quickly and neatly.

They are all extremely professional, courteous and prompt. Everyone I’ve met from this particular franchise, Beth, Bill, Will and Casey, has impressed me.

They are very quick and provide personal service.

Great crew. I was very impressed with the crews empathy to our families problems. Keep up the good work!

Quick response-Excellent communication-Good responsible workmen-Great experience to work with SERVPRO.

We are very happy with results. Great job! Thank you.

I didn't expect such quick service. I am VERY impressed. I have no reservations about recommending SERVPRO of Upper Cape Cod and the Islands!

SERVPRO did an excellent job after our 24 unit fire, Thank you!

Ben and his team did a great job cleaning the mess left from the smoker who lived in the house. It smells and looks so much better.

Excellent service. All work done as promised and on time. Very cooperative and understanding.

Your crews were very professional and I was very pleased with the job they did.

Onsite Team Is A+!!!

The office staff was courteous and helpful and the onsite personnel were prompt and attentive to my concerns. I was confident in the knowledge and professionalism of SERVPRO of Upper Cape Cod & The Islands and would recommend SERVPRO to my friends and family.

This SERVPRO did great Job, very personable crew. The fire extinguisher dust was everywhere and I didn't know what to do! But my agent recommended I call SERVPRO of Upper Cape Cod & The Islands and I am glad I did!

Super job! Courteous, helpful, knowledgeable and very hard workers!

Job well done!

I would like to thank SERVPRO of Upper Cape Cod & The Islands for the excellent work they do keeping our buildings so clean. The crew was prompt, courteous and very neat.

The high standards are an obvious hallmark of both Beth and Bill Russell and their team’s mission. I have referred others in need to SERVPRO of Upper Cape Cod & The Islands because of the outstanding work they performed on my property, always with a smile, continually reassuring me, and being here or calling every day until the project was completed. I now know truly what SERVPRO's motto really means when they say, "Like it never even happened."

An ice dam last winter caused extensive water backup in our home. We thought we got everything dry but soon found out we had a bad mold problem in our lower level.... we immediately called SERVPRO, and Will came right out to assess the situation. He went "above and beyond"....We would recommend both Will and SERVPRO of Upper Cape Cod & The Islands without any hesitation.

I am satisfied with the services provided by SERVPRO of Upper Cape Cod & The Islands and would recommend them to my friends, family members and colleagues.

SERVPRO was referred to me through my property insurance agent. Upon my first meeting with Will, I was impressed with the company's immediate response to my fire damage. They take a great deal of pride in their work and know how to take-charge and solve sudden problems. I couldn't imagine any other company ensuring that my problems were solved in a more considerate manner that SERPVRO. They are well thought of in my household.

The crew was here so quickly and was very professional. Andrew explained everything to us and made us feel better about the situation. We never want to need you again but if we do we will call SERVPRO of Upper Cape Cod & The Islands! Thanks again for all your help and keep up the good work.

Keep up the good work! Great crew! I was very impressed with crews empathy for our family problem.

The crew was great-clean, prompt and knowledgeable.

The office staff was very polite, courteous and helpful throughout the duration of the job. The onsite personnel were prompt and attentive to my needs. Overall, I am satisfied with the services provided and I would recommend SERVPRO of Upper Cape Cod & The Islands.

Very professional and helpful. I would use SERVPRO again for future cleaning and restoration needs.

I was so overwhelmed when I called SERVPRO but Bill Russell said he would be there in an hour and help get the water out of the building and he did just that! I was so impressed with the crew that worked all day in the rain with Bill. We would recommend SERVPRO of Upper Cape Cod & The Islands to any of our friends, family or colleagues in a storm situation.

SERVPRO of Upper Cape Cod & The Islands was polite and helpful throughout the duration of the job. The onsite crew clearly explained the cleaning and restoration process and I was impressed with the services performed at my residence.

Thank you SERVPRO! I thought my rental property would never be the same after the sewage back up. Your team truly saved my rental season and I am so grateful for your fast response and great cleanup!

Your workers were so polite and professional during a terrible time in our lives. It has made a difficult time a little easier. Thank you.

We haven't had weather like this in a long time and we were caught off guard! When I got to the building water was pouring out the back door. I called SERVPRO and they were there in less an hour and started working on getting the water out! Rodney and the crew were there when I needed them the most! Thank you.

Everyone from the office staff to the onsite crew was polite, helpful and I was confident in their knowledge. I would recommend SERVPRO of Upper Cape Cod & The Islands to my friends, family and colleagues.

I had the privilege of working for Beth and Billy. During my employment I received the best education on mold remediation. Beth and Billy were very instrumental in educating insurance companies and the public about the dangers of mold. If I had a disaster within my home or business, I would call this business without hesitation. SERVPRO is professional and has a caring staff and owners. Highly recommend to my friends and acquaintances.

It never fails to be true that nothing bad ever happens at a good time! SERVPRO of Upper Cape Cod & The Islands came out on a Friday night to provide service without hesitation. I was very impressed with how knowledge the crew was and I immediately felt calm.

We appreciate the timely response of SERVPRO of Upper Cape Cod & The Islands. The crew was courteous and respectful towards us and our home. They worked hard and diligently to get the water out. By the end of the day, much to our surprise the rooms that had been worked on during the day were free of water! We couldn't of done it without them! Thanks again.

The staff at SERVPRO turned an unpleasant situation into one that I could deal with. They were fast with the clean up and easy to communicate with. I need to shout out to ADS remodeling and floors, Dan Lully was so professional, had only my best interest in mind, and the man can do anything! Margaret was always available and kept everything on track and running smoothly. Thanks to all that gave me my awesome kitchen.

The crew did an excellent job! Quick, polite and professional. Thanks again

Five stars to SERVPRO! Fast response, caring and calming people, our basement was dried out properly, with anti mold applied. We have no hesitation recommending this service.

Thanks for the fast response!

The crew was prompt and professional. We appreciate the service and look forward to working with you.

Thank you SERVPRO of Upper Cape. Your team did a great job. Team was wonderful to work with. Great service and excellent results!

Bill and Beth are sincere, hard working, who seek the best interest of their customers at all times. I have provided consulting services for them and their customers for the past several years.

We have used SERVPRO of Upper Cape Cod & The Islands in the past and called them with a maintenance issue during a busy time of the year. They were quick to respond and did a great job. Thanks again.

I would highly recommend Beth and Billy Russell of SERVPRO of Upper Cape Cod & The Islands to any business owner on the Cape & Islands without hesitation. Working with them has been a great experience. I think any business owner during these economic times would be lucky to have them when they need them the most—during a crisis. Their grasp of business, technology combined with their ability to handle any size job makes them a dynamic resource and an asset to any organization.

Beth and Bill at SERVPRO provided excellent service when I had a flood in my home. Quick response, easy to work with, great communication, and made the whole restoration process fast and stress free. Highly recommend them.

All of Beth & Bill's SERVPRO team were a delight to work with when we had a flood. They were not only prompt and efficient, but extremely courteous and professional. I will recommend SERVPRO to anyone in the market for disaster recovery service!

The Russells have built their company to be sought out. Their work is typically not in the best of circumstances as they deal with a lot of people who have just suffered a disaster, be it a flood, a fire or something else that's not always making them the happiest campers. But with SERVPRO's positive attitude, the clients come away feeling better and they know that their house will look good too... Clients happy.. and that's what everybody wants.

Beth's work is impeccable, she is detailed oriented from the beginning to end of her finished product/service.

Beth is a well-informed expert in the field of restoration services. Her company SERVPRO of Upper Cape Cod and the Islands is professional, efficient, punctual, and affordable. They quickly responded to my call for help with a mold problem. They worked directly with my insurance company so I didn't have to worry about coverage issues. Their Crew Members where on time, worked hard, and cleaned up after themselves. I would recommend them without hesitation.

I have presented with Beth Russell for the Cape Cod Human Resources Association and have known Beth as an advisee at Cape Cod Community College. She is an exceptionally professional, energetic, creative and responsible individual. She is organized and focuses on solutions. She is open to new ideas and looks for ways to optimize performance. Beth is personable and approachable. I highly recommend working with Beth Russell.

SERVPRO of Upper Cape Cod & The Island's office staff was polite and helpful throughout the duration of the job. Dan and Mike who performed the services impressed me. They were knowledgeable and professional. Their work is to be commended.

100% Perfect! I was impressed with everyone that worked on our property. I would recommend SERVPRO of Upper Cape Cod & The Islands.

Each SERVPRO personnel was professional, answered all my questions and made sure things were tidy. I highly recommend your team!

SERVPRO was here in a jiffy and did a great job! Everyone was easy to work with and professional. Thanks again for all your help! I would highly recommend them.

Linda, in particular, was extremely helpful throughout the process. Because of the recent death of my husband I was not on the premises consistently throughout the demolition. I therefore did not have daily contact with the onsite personnel as the work progress. I would recommend SERVPRO of Upper Cape Cod & the Islands to my friends and family.

SERVPRO has a great team of professionals. They made my mother of 67 years of age feel informed and comfortable throughout. They were knowledgeable, courteous, and professional.

The SERVPRO office staff was courteous,polite and helpful and the on-site personnel clearly explained the cleaning process throughout the duration of the job .

We are very pleased with the service provided. You have very professional, hardworking, dedicated and knowledgeable crews.

The team at SERVPRO of Upper Cape Cod & The Islands demonstrated that they cared about our situation with actions of urgency. They showed up immediately and went right to work. We are very pleased with the outcome.

The crew was professional, responsible and responsive to our business's and resident's needs. I would recommend SERVPRO of Upper Cape Cod & Islands anyone that has this type of circumstance.

Debbie and I just want to express our appreciation for a job well done. Both of you [Dan & Margaret] have made an unpleasant experience much easier to deal with. Dan stayed on schedule and was available anytime we needed him. The communication was fantastic throughout the entire reconstruction period...the crew were always friendly, professional.... Margaret was always there to help and answer questions... and made us feel like we were the only client. We highly recommend!

Excellent communications, service and reliability. Matt Chapdelaine and your office staff were outstanding. I would recommend to family and friends. Definitely would use SERVPRO again. Thank you {we are} extremely satisfied.

Beth and her team did an amazing job cleaning the carpets at the Cape Cod Children's Museum. With 50,000 annual visitors, our carpets get quite a bit of traffic! SERVPRO not only worked around our schedule after hours, they had all the carpets ready to go for opening the next morning.... cleanliness in our facility is of utmost priority and SERVPRO made it theirs too! Highly recommend them for reliable, dedicated and quality work! When you hire SERVPRO, you get the best!

We thought the inside of our home in Pocasset did not match the way our quaint home looked from the outside so we called the team at SERVPRO of Upper Cape Cod & The Islands for help. With one look they knew exactly what would make the room pop with an artistic design. We are absolutely delighted with the end results of the coffered ceiling design with bead board inserts. Thank you again to Dan and the entire team!

I was confident in the knowledge and professionalism of SERVPRO of Upper Cape Cod & The Islands who performed fire damage services at my property. Linda keep me in the loop of everything daily and the crew were prompt, courteous and attentive to my needs. Thanks again for all your efforts!

I am satisfied with the services I received from SERVPRO. I would recommend them to my friends and family. Thanks again guys!

I have had the pleasure of knowing Beth and Bill Russell for several years now and can say without a doubt that they are both amazingly hardworking people who really care about our community. Thank you for being such a great neighbor!

Great service! I would recommend SERVPRO.

Five Stars to the crew at SERVPRO of Upper Cape Cod & The Islands

They were so fast to respond to our call! I am impressed with their dedication to getting all the water out of our house. I highly recommend SERVPRO of Upper Cape Cod & The Islands....they are the best!

They're excellent! Would not hesitate to call them again!

I have worked with SERVPRO of Upper Cape Cod & The Islands before and did not hesitate to call them when our real estate closing was in jeopardy of falling through. They were so professional and treated us like family! They made the stress and mold go away. "Like it never even happened." I would highly recommend them!

When given the opportunity to rate my experience with SERVPRO of Upper Cape Cod & The Islands on a scale off 1-10 (one being the least and ten being the most satisfied) with the work done on my property, after we experienced a water damage from the last storm, it was easy for me to circle all tens! They [Dan and Fred] did such a great job that I would of given them elevens! Thanks again!

Outstanding, polite and a great job!!

SERVPRO of Upper Cape Cod & The Islands scored all tens when it came to my overall satisfaction of the water damage that they cleaned up for us. I would recommend them to friends, family and colleagues.

The crew was GREAT! We are very satisfied with the results of the cleaning and plan to have SERVPRO of Upper Cape Cod & The Islands come back on a regular bases to maintain it. Thanks again

(George) Gorge, Dan, Ray and Tony made a very difficult time a bit more manageable!

I would recommend an email or telephone numbers for questions and follow up in the beginning of the process. All work was explained on an Ipad so I did not have details in case I had to talk with someone. Luckily the crew stayed in touch with me so it wasn't an issue at all.

I would like to express our appreciation of the fine job you did on the house. The project was of very high quality; it was done on time and within the estimate provided... The site was left very clean and all waste materials removed. The team was very professional and that really helped put us at ease. They were respectful of our home and always prompt.

We are ecstatic with the end results of the reconstruction of our bathroom after the water damage. The crew was on time everyday and left everything neat at the end of each workday. They finished on time and within the budget set. We are so happy with their services we are going to have them do another project at our home. We highly recommend them to friends, family and neighbors. Thanks again!

Our family of four were using one bathroom after the upstairs bathroom vanity sprung a pinhole leak. SERVPRO came in and dried everything up and replacement everything that was wet and damaged. The bonus was when the proect manager suggested that we add a second sink to the vanity. I would of never thought that the disaster in our bathroom could turn out to be such a nice upgrade.  We are overjoyed by how fast they got this job done and how well it turned out! Thanks again!

We had no idea that our bathroom was going to look better than it did before the water damage due to a pipe break! The crew suggested adding wainscoting on the walls and I love the way it turned out! They were fast and efficent at getting the work done around our busy schedule. We would use them again and recommend them to anyone with a disaster on their hands!