Reconstruction Team Saves North Falmouth Customer's Holiday

1/29/2016 (Permalink)

Newly reconstructed laundry room after suffering water damage in North Falmouth.

A North Falmouth customer can attest to the fact that there never really is a good time for a water damage that requires reconstruction services. But some times are worse than others….and let’s face it….just before the holidays tops the list as the worst time EVER for a disaster to happen.

But that was the case for one of our customers whose washing machine hose blew out, spewing water all over her finished basement. If you are the mother of young children, there are some things that you almost can’t live without: one of those things is a washer and the other is a playroom/family room in the basement.In an instant, this mother lost both of those necessities, just before Thanksgiving.

Folks, there is a reason why nobody chooses to do construction projects between Thanksgiving and Christmas…it is because there is absolutely no time to deal with construction crews, color choices, scheduling subcontractors and the inconvenience of having  workers in your home when you are supposed to be buying, baking, wrapping, mailing, and decorating.

Initially, our customer thought her holiday season was going to be completely doomed—filled with chaos and construction nightmares, rather than with cheer and good will. Fortunately for her, she called SERVPRO of Upper Cod and the Islands and we were able to handle everything—from the initial calls to the insurance company to the applying the last coat of paint on the walls—freeing her up to buy, bake, wrap, mail, decorate, and focus on the traditions that her family cherishes.

Because we are licensed contractors and can offer building services, which includes the entire reconstruction portion of the project, our customers do not have to be bothered with finding a reputable builder who can come in a timely manner to handle this part of the job.

Our team was able to dry out the basement and reconstruct the entire family room and replace the washer and dryer, all in a timely manner before Christmas—and all of our customer’s guests—arrived. We handled everything, including scheduling the subcontractors, so that our customer could focus solely on her holiday, making this loss “like it never even happened.”