Water heater recall: Rheem, American Standard

5/31/2016 (Permalink)

Recall: Rheem Water Heater, American Standard. If you need assistance cleaning up call us at 508-888-5985

We recently came across this recall from Rheem who issued a recall May 26 on its Rheem Performance Platinum brand of electric water heaters in 40-, 50- and 80-gal. capacities due to fire and burn hazards caused by the overheating of control panels. If you have experienced a fire damage due to your Rheem water heater and need help cleaning up contact SERVPRO of Upper Cape Cod & The Islands.  Water Heating Technologies Corp. issued a recall May 24 on its American Standard brand of gas water heaters in 30-, 40- and 50-gal. capacities due to a fire or explosion hazard caused by a space between the burner flange and the combustion chamber.

Rheem Performance Platinum recall
The Rheem recall is for 54,000 of its Performance Platinum brand of electric water heaters (40-, 50- and 80-gal.) sold exclusively at Home Depot locations nationwide and online from January 2014 through April 2016 for between $450 and $720. The control panel on the water heaters can overheat, posing fire and burn hazards. The firm has received 296 reports of control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.  

Consumers should immediately turn off and stop using the recalled water heaters, and contact Rheem to request a free repair by a Rheem field technician. Call toll-free at 866/369-4786 from 7 a.m. to 7 p.m. CT Monday through Saturday, and from 8 a.m. to 3:30 p.m. CT on Sunday, or visit www.rheem.com/recalls.